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Microlesson Series

Customer Service: Essential Traits

Upon completion of these materials, students will learn some of the most valuable traits for customer service employees and what they can do to practice and improve.

This 5–15-minute Microlesson contains a short video to help students learn about a specific topic and includes an opportunity for students to be evaluated on what they learned.

Access to MyCareerTech materials requires that a teacher login or register; students never log in.

Related Lesson

Customer Service

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